Keeping your site in safe hands
At EMS Security Services we can provide trained keyholding and response officers to protect your assets. As well as attending the site, we will locate the cause of the activation, ensure that the premises is secure, and preserve any potential evidence should a break-in be discovered. Inspections and reports are carried out and findings will be reported to our clients.
Our well-maintained response vehicles are fit for purpose and carry a 2-way communication device and tracker. A 24-hour control room means we can respond to any activation within prescribed timescales. We take great care with your keys from formal receipt until the end of the contract.
Your keys are held securely both on the premises and during transportation. All key movements are logged and regular key audits undertaken.
A professional, qualified team
All our keyholding and alarm response officers have the appropriate licence for their duties and are all supplied with professional equipment and uniform, including the necessary PPE and mobile response equipment. They undergo a rigorous training program to ensure they have all the skills required.
Other specialist training, such as first aid, advanced driving courses are carried out as required by the business. Our security officers also undertake annual refresher training to ensure they are up to date with all the latest standards and best practice.
Tailored site management
All of our customer sites have assignment instructions that outline key information, means of access, methods of setting alarms, customer specific instructions and any contingency arrangements. Risk assessments conducted during the site survey are always included in the assignment instructions. The safety of our team is paramount and we ensure that regular check calls are made to control to confirm their safety.
Why choose us?
Alarm Activation Response
Upon alarm activation, our officers will inspect the site to determine the cause, secure the premises, and preserve any evidence if an intrusion has occurred.
Client-Centric Approach
Each client site is assigned specific instructions that include access methods, alarm setting procedures, and contingency plans.
Bespoke Security Solutions
Our services are therefore tailored to offer effective keyholding and alarm response solutions tailored to specific site needs.
